Cookology

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Fast, friendly support for all your questions about products, orders, and more.

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Shipping

Most in-stock items are delivered within 2–3 working days.

You’ll receive confirmation once your order is processed, along with delivery updates.

Installation is available on most appliances and can be added at checkout.

If you're unsure which appliance best suits your space or need to confirm installation availability before ordering, please contact us. Our team will be happy to advise and arrange the appropriate service for your requirements.

In most cases, we can arrange removal of your old appliance at checkout.

Please note that appliances must be removed and disconnected for recycling.

Once your order has been processed, you’ll receive confirmation and delivery details via email.

returns & refund

Refunds are usually processed within 5-7 business days after we receive your returned item.