MyAppli · Personal service
Contact MyAppli
Product advice, a delivery question or help with an order? Talk to our local team.
More ways we can help
We're here to help! Whether you have a sales enquiry, account question, or need support with a product, you'll find the right contact details below.
Click & Collect seven days a week
Collect from LINC Business Park at the Castledawson roundabout, centrally located in Northern Ireland.
- Monday–Friday: 8:30am–5:30pm.
- Saturday: collections until 12:30pm. Please contact us to confirm your collection time.
- Evenings and Sundays: by prior appointment only.
1 November–31 December 2026: extended collection appointments available. Please arrange your appointment with our team before travelling.
Please wait for your ready-to-collect confirmation before travelling. Evening and Sunday collections must be agreed with us in advance.
To arrange collection, call 028 7957 2905 or email sales@myappli.co.uk.
📧 Sales Enquiries
For product advice, pricing, stock availability, or general sales questions:
Email:
sales@myappli.co.uk
Our team aims to respond to all sales enquiries within 1 working day.
🧾 Accounts & Billing
For invoices, payments, or account-related queries:
Email:
accounts@myappli.co.uk
🔧 Faulty Product Under Warranty?
If your appliance is faulty, damaged or not as described, please contact MyAppli so we can discuss the options available under your statutory rights. These rights apply whether or not the item is covered by a manufacturer’s warranty. You can find details on our Returns and Refunds page, or email returns@myappli.co.uk.
You may also contact the manufacturer about repairs covered by its warranty. This is separate from your statutory rights with MyAppli as the retailer.
You can find manufacturer contact details by searching:
"[Brand Name] UK Support"
Example:
- Bosch UK Support
- Samsung UK Customer Service
- Hotpoint Repair Booking
🏷️ Manufacturers We Supply
For repairs covered by a manufacturer’s warranty, you may contact the relevant manufacturer. To discuss a faulty, damaged or misdescribed item under your statutory rights, please see our Returns and Refunds page or email returns@myappli.co.uk.
- AEG
- Beko
- Belling
- Blomberg
- Bosch
- Breville
- CDA
- Candy
- Crockpot
- Dimplex
- Dualit
- Dyson
- Elica
- Electrolux
- Fisher & Paykel
- Fosters
- Hisense
- Hotpoint
- Hoover
- Hyclean
- Ice King
- Indesit
- Le Creuset
- LG
- Liebherr
- Miele
- Midea
- Neff
- Nordmende
- Numatic
- Precision
- Quooker
- Rangemaster
- Russell Hobbs
- Samsung
- Shark
- Sharp
- SMEG
- Sony
- TCL
- Tefal
- Tower
- TTAP
- Walker
🛠️ Out of Warranty Repairs
If your product is out of warranty, please contact us and we'll do our best to point you in the right direction.
Email:
sales@myappli.co.uk
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